Accounts Receivable Services to Improve Cash Flow and Recover Payments

Unpaid claims can leave your medical practice waiting for money. Some claims are delayed. Others are denied or paid in part. Without proper follow-up, these balances can stay open for months. Accounts receivable management helps your practice find these issues, follow up on claims, and recover the money it is owed.

Right Billing Solutions provides accounts receivable services for physicians, medical groups, hospitals, and specialty clinics. The service covers unpaid claims, old balances, denials, and underpayments. Each account is checked to find out why it remains open and what action is needed. This helps your billing team manage outstanding revenue and spend less time chasing unpaid claims.

✓ Unpaid Claim Follow-Up ✓ A/R Balance Review ✓ Denial & Payment Recovery
ACCOUNTS RECEIVABLE SERVICES

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    What Our Accounts Receivable Services Cover

    Unpaid claims and delayed payments can put pressure on a medical practice’s cash flow. Old balances and billing errors can add to the workload. A clear view of accounts receivable helps your team find issues, focus on pending claims, and track payments that are still due.

    Insurance A/R Review

    Some claims are still with the health plan. Others need more details or a new claim. Claim records, plan updates, and past follow-ups are checked to find the next step. This helps your team act on each claim.

    A/R Aging Analysis

    An aging report shows how long a balance has been open. It may not show why it is still due. Accounts receivable services review claims that are 30, 60, or 90 days old, as well as older claims. This helps find delays and claims near a filing limit.

    Underpayment Review

    Getting paid does not always mean getting the full amount due. A payer may pay less than the agreed rate or leave out part of a service. Right Billing Solutions reviews payment details and contract rates to help your practice spot missing amounts and incorrect deductions.

    Denial and Appeal Follow-Up

    A denied claim may need a correction, extra records, or an appeal. The reason for denial helps determine the next step. Accounts receivable management keeps track of each claim and payer response. This helps your billing team follow pending claims and see which ones still need action.

    Patient A/R Management

    Some balances are due from the patient after the plan pays its share. Others still need work with the plan. Payment records, other cover, and account notes are checked before a bill is sent. This helps send the bill to the right party.

    Reporting and A/R Prioritization

    Claims are reviewed by age, amount due, payer status, and the reason for any delay. This helps your team decide which claims to handle first. Reports also show unpaid balances and make it easier to catch billing errors that can delay payments.

    OUR WORKFLOW

    How Our Accounts Receivable Workflow Works

    A claim ages, gets checked against payer status, then moves up or down the priority list based on what it actually needs next. Accounts receivable services follow that claim until someone acts on it — correct it, call on it, or close it out with a real reason attached.

    A connected process from open balance review through resolution or further action.
    01

    Sort Open Balances

    Claims are sorted by payer, balance, age, and status. This helps your team see which claims need attention first.

    02

    Review Claim History

    Claim records, payments, changes, plan replies, and past notes are checked. This helps explain why a balance is still open.

    03

    Find the Cause

    Each claim is checked to see if it is pending, denied, underpaid, or waiting for a fix or appeal. Patient bills are checked to confirm who owes the money.

    04

    Take the Next Step

    The next action depends on the issue. It may be a call to the plan, a new claim, an appeal, a pay review, or a bill to the patient.

    05

    Track Each Claim

    Claims are checked for updates. Missing details and new plan requests are noted. Due dates and plan time frames guide follow-up.

    06

    Resolve or Escalate

    Each claim is followed until it is paid or needs further action. The next step may be a payment check, a claim correction, or a move to patient billing. Claims that remain open are tracked for further follow-up.

    ONE CONNECTED ACCOUNTS RECEIVABLE PROCESS

    Every step connects to the next — from sorting open balances and reviewing claim history to finding the cause, taking action, tracking each claim, and resolving or escalating accounts that remain open.

    06 STAGES
    PATIENT VISIT TO PAYMENT

    What Happens From Patient Visit to Payment?

    The process begins when a patient walks into the practice. The staff will obtain the patient’s information, verify insurance and determine if referrals or authorisations are required. Getting this right avoids billing errors and delays with claims.

    After the visit, the doctor's notes support the charges and codes on the claim. The claim is checked for errors and sent to the health plan.

    The plan may pay the claim, deny it, reject it, or ask for more details. Payments and changes are added to the account. Any balance left is checked to see if the plan still owes money or if the patient must pay.

    Accounts Receivable Follow-Up Every unpaid claim and open balance is reviewed to determine what action is needed next.
    ACCOUNTS RECEIVABLE

    From Patient Visit to Payment

    01

    Collect Patient Information

    Patient information is collected, insurance is verified, and the practice checks whether referrals or authorisations are required.

    02

    Prepare the Claim

    The doctor's notes support the charges and codes. The claim is reviewed for errors before it is sent to the health plan.

    03

    Review the Payer Response

    The plan may pay the claim, deny it, reject it, or ask for more details. The response determines what happens next.

    04

    Post Payments and Changes

    Payments and adjustments are added to the account, and any remaining balance is checked to determine who still owes money.

    05

    Follow Up on Open Balances

    Pending claims, denied claims, short payments, and other unpaid balances are reviewed to determine the appropriate action.

    06

    Resolve the Remaining Balance

    A claim may need follow-up, correction, or an appeal. Patient bills can also be sent when needed, helping your team track each balance and know what to do next.

    Accounts receivable services help your practice track unpaid claims and open balances from the payer response through final resolution.

    Ready to Optimize Your Medical Billing & Increase Revenue?

    Improve your practice's financial performance with a trusted Medical Billing Service Provider focused on accurate billing, faster reimbursements, and sustainable revenue growth.

    Why Choose Right Billing Solutions

    We don't let claims sit and hope for the best. Every one gets followed up on, every denial gets looked into before it's written off, and nothing ages quietly in the background without someone checking on it.

    Find the Cause of Unpaid Claims

    Each claim is reviewed to find out why payment is delayed and what action is needed.

    Keep Balances Clear

    Insurance and patient balances are checked separately to help your team track who owes the money.

    Spot Payment Errors

    Payment reviews help find short payments, missing amounts, and incorrect adjustments.

    Act on Old Claims

    Filing dates and appeal limits help your team decide which claims need attention first.

    Track Outstanding Revenue

    Simple reports show unpaid claims and old balances. They also help your team spot billing issues that may delay payment.

    Accounts receivable services consultation
    Flexible A/R Scope
    ACCOUNTS RECEIVABLE SERVICES COST

    Cost of Outsourcing Accounts Receivable Services

    The cost of accounts receivable services varies based on claim volume, health plans, the age of unpaid claims, and the work required. Claims that need an appeal may take longer to handle than those that only need a status check.

    In-house A/R also takes staff time. Your team may spend hours calling plans, fixing claims, checking payments, and updating reports. Outsourcing medical billing A/R can help cut this workload. Clear notes and reports also help your team track each claim.

    Start With a Free Medical Billing Audit

    Unpaid claims can hide issues that are easy to miss in daily work. A free medical billing audit from Right Billing Solutions reviews a sample of open claims. It can help find delays, denials, short payments, and old balances. The review can also show which claims need more follow-up. Find out what may be holding up your payments. Fill out the form to ask for your free audit. Get a clear view of your open A/R and the next steps your practice may need.

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      Frequently Asked Questions

      What is accounts receivable management in medical billing?

      It means tracking unpaid claims, checking payment status, and following up with health plans. It helps a practice keep track of money still owed.

      What does medical billing A/R include?

      Medical billing A/R includes claims that are unpaid or only partly paid. It may also include patient bills left after the plan pays.

      How often should A/R be reviewed?

      Open claims should be checked on a set schedule. Claims near a filing date or appeal limit may need faster action. Regular reviews help teams spot old balances.

      Can old medical claims still be paid?

      Some old claims may still have a path to payment. Others may be past the plan's filing limit. Claim history and plan rules help show what steps may still be open.

      Do accounts receivable services include underpayment reviews?

      Yes. When rate and contract details are on hand, the amount paid can be checked against the amount due. This may help find short payments or errors.

      Are patient balances included?

      Yes. Patient bills can be checked after plan payments and changes are reviewed. This helps confirm what the patient still owes.

      Does outsourcing medical billing A/R guarantee payment?

      Outsourcing medical billing A/R helps your team follow up on unpaid claims and fix billing errors. It also helps track open balances. Payment depends on the plan's rules, the patient's coverage, and claim details. Regular follow-up helps your team manage these issues and keep claims moving.